Who We Are
Workplace is a diverse and flexible team supporting an extensive range of high-quality services across the Accenture Ireland Real Estate portfolio. We are essential in ensuring that all of our people have a world class environment in which to thrive.
We are looking for a Workplace Associate Manager in our Office Operations Team to work across a number of our Ireland locations and to be at the forefront of service delivery for our people, clients and partners. We seek a personality that can work with autonomy and pace and flex their style to ensure the highest standard of service to support the business. You must be comfortable in a fast-paced environment with the highest standards of excellence.
What you’ll do
We're looking for an organized, creative, and strategic thinker to lead a team of Specialists in delivering and managing a number of services including Facilities Maintenance, Catering, Customer Services and Mail & Print. You would work closely with our Real Estate, Risk, Technology and Projects teams to drive and champion change and innovation in our buildings and create a worldclass working environments for all employees.
This person will focus on upholding, scaling, and evolving Accentures Workplace standards across the portfolio. We need someone who brings both creativity and experience. You will play a critical role in delivering an exceptional employee experience by constantly adapting and evolving the workplace environment to the business needs.
If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
Your day to day
- Build and maintain solid working relationships with external and internal stakeholders
- Performance and career development of the Office Operations team
- Anticipate and react to the ever-changing business requirement within our portfolio
- Work closely with the Projects and Technology teams to ensure our buildings reflect established best practices, as well as evolving operational needs and user feedback
- Be the Service Owner for vendors including but not limited to: Customer Services, Catering, Hospitality & Events and Facilities Management
- Manage in-house Events which include multiple high-profile Global Events
- Manage Vendors through regular SLA and contract reviews
- Financial planning, forecasting and spend control
- Customer Relationship Management on a large scale
- Identify and propose service change that adds value
- Maintain a safe working environment for all employees
People management and performance development
Who You Are
- Strong leadership skills to lead and motivate a team to work towards common goals
- The ability to work autonomously and use your own initiative either independently or as part of a team
- A quick thinker with a ‘can do’ attitude and an aptitude for creativity and the ability to adapt as required
- Confident, determined and assured demeanour, especially in high pressure or critical situations
- Excellent communication skills, strong organisation skills and attention to detail
- Resilient and able to work at pace
- Adaptable, creative and innovative decision maker
- Proven team player
- 5+ years’ experience within a multinational company – preferred
- Experience managing 3rd party vendors or large internal teams – ideal
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
