Location: Dublin Ireland, Onsite
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities, and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too!
Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have on our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
As a team:
You will be a part of a global team of in-network Managed Services for Accenture and deliver Network Operations at scale. Our Global presence helps operators and leading enterprises plan, develop, deploy, operate, and optimize their networks efficiently through extensive automation, staff optimization and low-cost/high-skill location strategies. Furthermore, we partner with many of the vendors in-network technology ecosystem, helping them develop products to meet their future customer and industry needs.
The Opportunity
We are seeking network engineers who can provide knowledge and experience to support triage, troubleshooting, and repair of production networks across Edge Network Infrastructure elements with knowledge in servers. Work across teams in a collaborative formation, be responsible for team mentorship, technology advances and direction, while also supporting project managers and network operations engineers as a consultant and subject matter advisor on specific network related topologies or technologies.
In this role you will :
• Support triage, troubleshooting, and repair of production networks across Data Center, Edge, IP Backbone, and Optical elements. Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs. Engage with 3rd party vendors, OEMs, and field services to facilitate resolution.
• Services include server repair, circuit repair, and network repair - facilitating fault identification, isolation, troubleshooting of physical/logical issues, issue resolution, and configuration updates by following existing procedures.
• Escalate to Tier 2 and Operations Engineering leadership to resolve complex or high priority issues.
• Identify opportunities to improve processes, tools, or automate tasks.
Requirements
• 2 years equivalent experience and technical diploma OR Engineering Degree
• Basic networking skills.
• Aptitude to troubleshoot basic network connectivity, diagnostics and configuration.
• Aptitude to execute MOPs for network troubleshooting, triage, and repair
• Understanding with network routing and switching technologies and protocols including , TCP/IP, STP, VLAN, VRRP, CDP, LLDP, BGP, ISIS, and OSPF.
• Experience with IPv4/IPv6 and familiarity with scripting languages like Python, Linux/Unix Shell, JSP, Ruby, Perl along with Linux and other OS knowledge including kernel
• Competence to certify on CompTIA, CCNA/JNCIP, CCNP/JNCIP or equivalent experience preferred.
What’s in it for you:
At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days’ leave per year for charitable work of your choice!
Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Please advise if you have any requirements, so we can investigate into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
