Fund Administrator – SHS
Location: Dublin
Department: Operations (Dublin), Shareholder Services
Grade: Fund Administrator
Reporting to: Assistant Vice President
Company
SMT Fund Services (Ireland) Limited is one of the companies that form SuMi TRUST Global Asset Services and is wholly owned by Sumitomo Mitsui Trust Bank, Limited, one of the largest financial services groups in Japan.
SMT Fund Services (Ireland) Limited provides fund administration services to a wide variety of investment products covering all alternative and regulated products. Our service covers all the constituent parts required to independently produce a fund’s dealing or indicative net asset value (NAV) on a monthly, weekly or daily basis.
Department
The SHS team maintain the register of shareholders, and deal with Investor and client queries and requests. The settlement of shareholder deals and instructing the transfer of the relevant monies to both the fund and the shareholders, including payment of dividend distributions, distributing contract notes and statements to investors, distributing fund documentation when required – such as prospectus amendments and financial statements. The team advise the Fund Manager of pending deals and keep the NAV Team informed about subscriptions and redemptions for each dealing point.
Role Overview
The function of this role is to work within the Shareholder Services team processing dealing, processing payments, liaising with investors, handling client requests and contributing to ad hoc projects.
Core Responsibilities
- Preparation and processing of investor transactions including Subscriptions, Redemptions, Switches and Transfers
- Maintenance of Dealing Log
- Preparing & Issuing Investor Reporting in a timely and accurate manner
- Compiling and Issuing Reports to the Investment Manager in a timely and accurate manner
- Processing of subscription and redemption payments
- Completing daily reconciliations for the fund bank accounts
- Maintenance of Shareholder Static on the Share Register
- Responding to Client queries
- Responding to Investor queries
- Following internal Anti-Money Laundering (AML) procedures and liaising with the AML team
- Archiving and Scanning
- Provide ad hoc support to others when required
- Project work
- Assist and contribute to Disaster Recovery initiatives
Essential Key Requirements
- Ability to communicate effectively both in writing and verbally with colleagues and clients at all levels while maintaining a high level of professionalism
- Escalation of unresolved queries/delays/complex queries to Supervisor/Assistant Vice President in a timely manner
- Have a structured, flexible and determined approach to work
- Completion of work within internal/external deadlines
- Self-motivated and ability to work on their own and as part of a team
Competencies
- Attention to detail
- Team Player
- Communication
- Customer Service
- Organisation
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