Fund Administrator – SHS

Location: Dublin

Department: Operations (Dublin), Shareholder Services

Grade: Fund Administrator

Reporting to: Assistant Vice President

Company

SMT Fund Services (Ireland) Limited is one of the companies that form SuMi TRUST Global Asset Services and is wholly owned by Sumitomo Mitsui Trust Bank, Limited, one of the largest financial services groups in Japan.

SMT Fund Services (Ireland) Limited provides fund administration services to a wide variety of investment products covering all alternative and regulated products. Our service covers all the constituent parts required to independently produce a fund’s dealing or indicative net asset value (NAV) on a monthly, weekly or daily basis.

Department

The SHS team maintain the register of shareholders, and deal with Investor and client queries and requests. The settlement of shareholder deals and instructing the transfer of the relevant monies to both the fund and the shareholders, including payment of dividend distributions, distributing contract notes and statements to investors, distributing fund documentation when required – such as prospectus amendments and financial statements. The team advise the Fund Manager of pending deals and keep the NAV Team informed about subscriptions and redemptions for each dealing point.

Role Overview

The function of this role is to work within the Shareholder Services team processing dealing, processing payments, liaising with investors, handling client requests and contributing to ad hoc projects.

Core Responsibilities

Preparation and processing of investor transactions including Subscriptions, Redemptions, Switches and Transfers
Maintenance of Dealing Log
Preparing & Issuing Investor Reporting in a timely and accurate manner
Compiling and Issuing Reports to the Investment Manager in a timely and accurate manner
Processing of subscription and redemption payments
Completing daily reconciliations for the fund bank accounts
Maintenance of Shareholder Static on the Share Register
Responding to Client queries
Responding to Investor queries
Following internal Anti-Money Laundering (AML) procedures and liaising with the AML team
Archiving and Scanning
Provide ad hoc support to others when required
Project work
Assist and contribute to Disaster Recovery initiatives

Essential Key Requirements

Ability to communicate effectively both in writing and verbally with colleagues and clients at all levels while maintaining a high level of professionalism
Escalation of unresolved queries/delays/complex queries to Supervisor/Assistant Vice President in a timely manner
Have a structured, flexible and determined approach to work
Completion of work within internal/external deadlines
Self-motivated and ability to work on their own and as part of a team

Competencies

Attention to detail
Team Player
Communication
Customer Service
Organisation

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SuMi TRUST Global Asset Services

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