The Role:
We are looking for an experienced Senior Business Analyst to join our Technology practice who can develop and cultivate long-term client relationships, become a key contributor within multidisciplinary cross-functional project teams, embrace diversity and inclusion, and is a creative problem solver with a passion for transforming enterprise organisations.
The individual will have ownership of the support and maintenance of existing applications as well as experience of working on digital transformation and strategic change projects, assuming responsibility for the successful planning, execution and solution delivery for our public service clients.
Responsibilities include:
- Lead a team of business analysts to drive out requirements for, and support delivery of, multiple software solutions across enterprise-wide systems within our clients
- Facilitate meetings with business and application owners to understand problems, define functional requirements and workshop potential solutions
- Perform analysis of existing processes, systems and data, and present comprehensive findings that would support business cases for change
- Map user experience through leveraging tools such as personas and customer journeys, including illustration of As-Is and To-Be solutions
- Document clear functional and non-functional requirements and co-ordinate stakeholder review and approval
- Develop a deep understanding of the business context and domain in which our stakeholders operate
- Build and maintain strong relationships with stakeholders and serve as a trusted advisor
- Research and analyse best in class industry processes to support digitisation, automation and process improvement
- Support the Business in planning and designing strategic solutions that encourage best practice and instil sustainable long-term value
- Collaborate closely with business users and development teams to ensure quality and timely deliverables
- Complete a cost/benefit analysis and capture a summary of expected vs actual benefits realised from a project delivery
- Support ongoing application maintenance and continuous improvement.
Qualifications, Skills and Experience:
- Bachelor’s degree, preferably in a technology or business-related field
- At least 7 years’ IT background, including experience in software delivery, with 4 years’ experience in business analysis
- Ability to nurture lasting relationships with clients and to manage multiple stakeholder expectations
- Personal and professional attributes required to influence senior stakeholders in a constructive way and coach them through change
- Experience in managing and leading teams, and proven success in contributing to a team-oriented environment
- An experienced storyteller with effective verbal and written communication skills, and ability to communicate to a non-technical audience
- Highly experienced in conducting functional requirements workshops, documenting requirements and driving decision making
- Proficient in adoption of Agile delivery methods
- Competent in estimating effort/duration on assessment of functional business requirements
- Demonstratable problem solving skills and proficiency in Problem and Incident Management processes & procedures
- Proven ability to manage deliverables from inception through design to end-state support
The following factors are also desirable:
- Knowledge of, and passion for, business and technology trends such as GenAI, Cloud, Microservices/APIs, Internet of Things
- Experienced in managing requirements for technology and digital transformation projects
- Exposure to working within the public sector industry
- Proven knowledge of Application Lifecycle Management and Project Management tools
- Certification within Business Analysis and/or Agile frameworks is a bonus
- Familiarity operating within a custom application development (e.g. .NET, Java).
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
