Senior Systems Engineer - SQL
Location: MacDonagh Office
Job type: Fixed Term
Overview of role:
We are looking for a Senior Systems Engineer with experience as a SQL Server DBA to join our team! This is a senior level position that will be part of a team responsible for the implementation, configuration, maintenance, and performance of critical Servers, focussing on SQL Server systems, database management and maintenance. This role will be part of the GTOC team working closely with the corporate teams thus aligning with Corporate Standards and Policies. UPMC’s Global Technology Operations Centre (GTOC) is enabling the next generation of healthcare delivery solutions for our patients around the world. UPMC, a not-for-profit US academic medical centre, is at the cutting edge of delivery for industry leading IT services that support its mission of delivering life changing medicine and want you to be part of our team.
Primary Duties and Responsibilities:
Server and Database Management
Support multiple implementations at various support levels.
Install, configure, and provide day to day support after implementation, including off hours as needed.
Understands security, encryption, and vulnerability mitigation.
Involved with review and analysis of 3rd party software solutions with database solution as needed.
Maintenance – Works closely with application team to maintain systems with routine maintenance and patching.
Infrastructure - strong understanding of the operating system, networking, and other underlying components of the infrastructure.
Troubleshooting - Respond to tickets and other notifications of issues. Resolves the more complex issues that arise, determining the cause of the database problem, determine a solution and implement the appropriate actions to correct.
Scripting – Good understanding of OS based scripting, writes, enhances & debugs scripts that automate and orchestrate DBA related tasks.
Recovery – Good understanding of advanced business continuity and disaster recovery options. Clearly communicates available options to application teams with minimal supervision.
Customer Service - Maintains professional relationship with application owner/teams, provide support as needed. Facilitate a productive dialogue relative to the success of the services provided.
Self-Development - Continual self-learning to master most all administrative tasks.
Performance Tuning - Performs performance/Health Checks on systems as needed or as requested by Management.
Support - Provide 24x7 support for critical production systems. Take part in on-call rotation. Manage and prioritize incidents and escalation points.
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Qualifications & Experience:
Qualifications / Education/Experience: Must Haves
Bachelor’s Degree in Computer Science, Engineering, or related discipline
5-7 years of experience as a Server administrator with strong leaning SQL Server DBA skills
Highly driven and self-motivated to exceed expectations.
Ability to work independently and in a team-based environment.
Capable of working under pressure
Proficient in both oral and written communication.
Experience with Clinical Systems an advantage
This job description is intended to be an outline of the areas of responsibility. As UPMC Global Technology Operations Centre and the post holder develop, this job description may be subject to review in light of the changing needs of the Centre.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.
Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
A $26 billion healthcare provider and insurer, Pittsburgh, Pennsylvania-based UPMC is inventing new models of patient-centred, cost-effective, accountable care. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialisation arm, UPMC Enterprises, and through UPMC International.
Providing high-quality healthcare in the South East since 2006, UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations at UPMC Whitfield and in Cork, the UPMC Sports Medicine Clinic at SETU Arena, Waterford, TUS Moylish Campus, Limerick, TUS Thurles Campus, Tipperary, and the UPMC Concussion Network. The UPMC Institute for Health is located in Mayo and the Global Technology Operation Centre is based in Kilkenny. UPMC is the Official Healthcare Partner of the GAA and GPA.
