About Ekco
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!
We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.
️ In a few words, we take businesses to the cloud and back!
We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.
The Role
Provide support of Managed Service environments
Troubleshooting, identify issues and or risks, issue resolution
Liaising with vendors for escalated issues
Documenting solutions and runbooks
Technical Skills
Microsoft server products up to Windows 2012
Exchange 2010/2013/2016
Active Directory support, design and implementation - including DHCP, DNS
Dell/HP Hardware/Storage knowledge to support designs.
Knowledge of support and administration of Dell EqualLogic SANs
Comfortable with various backup software applications such as CommVault, Backup Exec,Veritas NetBackup
Virtualisation – focus on Hyper-V with VMware experience
Bonus Points
Experience with Dell Fluid FS NAS storage
Assist with the Design, implementation and deployment of client solutions with a focus on Microsoft technologies
About You
A minimum of 1 year experience in support
Excellent troubleshooting skills are essential
Good Communications skills written and oral
Good interpersonal skills
Good team skills
Client liaison skills - this position will involve working on site with the client
Ability to manage and prioritise workloads.
Benefits/Perks
️ Time off - 25 days leave + public holidays
x1 day Birthday leave per year
Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
️ EkcOlympics - a global activity for fun!
Learning & development - Unlimited access to Pluralsight learning platform
A lot of responsibilities & opportunities to grow (also internationally)
Why Ekco
️ Microsoft’s 2023 Rising Star Security Partner of the year
VMware & Veeam top partner status
Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging
We recognise the value of internal mobility and encourage opportunities for internal development & progression
Flexible working with a family friendly focus are at the core of our company values
