Company Description
Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.
In 2022, Eurofins generated 6.515 billion Euro proforma turnover in 900 laboratories across 62 countries, employing about 62,000 staff.
Job Description
This role will require prompt and accurate registration of samples using a LIMS system. Proactive communication with customers and laboratory staff to ensure customer requirements and deadlines are met. To assist with LIMS set up & maintenance. To assist with subcontracting of work to sister Laboratories, while all the time ensuring, we deliver a good service to our customers. Preparation and disposal of day to day laboratory samples.
The purpose of this role is to drive our customer standard and developing relationships with all of our customers. To work to internal processes relating to reporting results to ensure right and on time analysis. To support the client team, manage customers ensuring they are receiving feedback and results in a timely manner. To support subcontracting of associated analysis.
Main Quality Responsibilities Will Include
- Responsible for accurately logging samples into the LIMs system in a timely manner.
- Responsible for the taking in of customer samples, sorting and labelling them while ensuring that the correct information is recorded onto the LIMS system for samples that are to be analysed.
- Responsible for the preparation of day to day laboratory samples so they are in suitable condition for the laboratory to begin testing.
- Ensure samples are stored correctly following sample testing.
- Responsible to the disposal of samples when necessary
- Responsible for supporting the sales and customer services team in administration and planning.
- This person must be constantly aware of the customer’s requirements and should strive to meet those requirements.
- Responsible for handling any customer related queries where necessary and liaising with their team to problem solve these queries if needed.
- Responsible for making any necessary changes to the Lims system.
- Prepare samples and paperwork for submission of samples to relevant external laboratories including the correct paperwork
- Build relationships with all partner labs (internal and external) ensuring a smooth transition of work to them
- To manage stability sample storage at the correct conditions and ensure they are submitted for analysis on the correct date.
- Ensure Compliance to the 17025 standard at all times by adhering to the in house quality procedures provided.
- Complete all documentation including training sheets on time, accurately and legibly.
- Undertaking general administration duties including photocopying, typing, filing etc. as required.
- Where necessary assist the purchasing administrator when on leave, through receipt of stock in accordance with Eurofins policies and procedures while also ensuring that all chemicals/raw materials are logged into the system and quality certificates have been received and filed for each batch
- Adhere to all company standards in the area of safety, housekeeping and quality, notifying the Team Leader / Laboratory Manager of any discrepancies.
- Keep the working area clean and tidy.
- Identify continual improvement in the customer’s overall experience with Eurofins by liaising with internal departments within Eurofins to ensure we meet our clients demands in a cost effective manner.
- Communicating any technical queries to the Team Leader / Laboratory Manager.
- Responsible for facilitating training of other staff when required.
- Provide cover for other members of staff as required.
- Responsible for the continued smooth running of the area in the absence of the Team Leader
- Be flexible to work in any area of the business as is required.
Qualifications
What you'll need to succeed
- Computer competent, with some basic science background.
- Highly motivated, professional and enthusiastic individual who can work well within a busy multi-disciplinary technical environment as well as under their own initiative.
- Ability to work well under pressure.
- Excellent attention to detail.
- Ability to multi-task, prioritise, organise and co-ordinate your own workload.
- Excellent organisational skills and good commercial acumen.
- Excellent written and verbal communication skills.
Additional Information
Join our team at Eurofins Food Testing Ireland - We offer a competitive package! This is a full-time, permanent role - 39 hours per week. Offering an initial 22 days annual leave, plus 10 days bank holidays. We offer a competitive salary, a contributory pension scheme and exceptional healthcare provision (after a 6 month probationary period), plus complimentary life assurance.
Perks of working at Eurofins Food Testing Ireland! Free Parking. We are on a convenient bus route (with a bus stop outside our Little Island site). Sports and Social Club. Bike to Work Scheme. Employee Assistance Programme and an emphasis on employee wellness.
We support your development! Eurofins are committed to supporting your career development. We offer training and development and the opportunity to progress in a growing and ambitious company.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Life at Eurofins is different! We want you to succeed and fulfil your potential. We don’t tie anyone to a tightly structured career path; instead, we create an environment where you can make your own decisions, prove yourself and advance quickly. Above all, we’re a meritocracy, promoting people based on talent and results, whatever their background.
Become your most extraordinary self at Eurofins Food Testing Ireland with support and development throughout your career.
