About Medserv:

Medserv is an Irish company that was established by Cormac Loughrey in 2005, and has rapidly grown to become one of the largest companies specialising in medical billing and practice management in Europe. Our clients include hospital consultants of all specialties, GP's, clinics, as well as hospitals.

Role Overview:

The core of the role will revolve around managing a high volume of calls from patients querying appointments, taking payments, issuing correspondence, scanning & filing etc.

Duties & Responsibilities:

Managing calls from patients, secretaries, and other medical professionals
Issuing correspondence to patients
Assisting with aspects of clinic management
Managing internal and external email queries
Working as part of a team
Dealing with ad-hoc duties as they arise

Requirements:

Attention to detail is essential
Strong understanding of Excel, coupled with a willingness to learn
Comfortable speaking with clients or third parties, i.e secretaries, hospital personnel
Ability to work on own initiative
Ability to multi-task/be flexible to the needs of the role
Ability to communicate/report effectively with manager/team members/clients and third parties
Ability to work to targets

Package:

Salary circa €27,000 per annum
Team performance bonus
Company bonus
Maternity & Paternity Leave - Ts and Cs apply
Pension contribution
Health Insurance
EAP
Life Assurance
Gym membership
Workcation options
Sick leave
Additional annual leave based on length of service
Support for professional development
Sports & Social events
Healthy food with comfortable on-site recreational facilities
Access to tax incentive schemes i.e. commuter & bike 2 work

Additional Info:

This is a full-time, office-based role, Monday - Friday
All offers of employment are subject to a valid work permit
Role commences immediately

Medserv

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