Location: Dublin, IE

Company: Canada Life Group Services

Description:

Full Time Permanent position
Hybrid role based in our City Centre offices

What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Role Overview

In this role you will be responsible for the configuration and administration of systems, reports, and interfaces, according to business requirements. You will conduct requirements analysis and capture, estimation, design, configuration, unit testing and prepare deployment of innovative solutions and changes in accordance with the Company’s standards. This role is also responsible for production support (troubleshooting, break/fix, maintenance) and administration of solutions. You will have the opportunity to work across a varied and large application landscape and will play a crucial role in the development of system applications, as well as front line support.The Support Specialist – IT Development will participate in and support the development of computer applications within a development team in a timely manner, within budget and as per client requirements.

Team Background

This role sits within our Business Applications team and reports to our Business Applications Manager.
This team has responsibility to provide IT services for both shared and corporate solutions directly to the end customer within the European entities and within the central functions of European Technology.
The solutions range from on-premise business applications, SAAS solutions, IT tools to bespoke development of applications, data platforms, integrations and automations of business and IT processes.

More specific responsibilities will include

As Jnr. Configuration Developer this role will involve:

Break/Fix Production support across our global application landscape.
Interact with colleagues and clients to support the development and agreement of requirements, using the appropriate tools and techniques.
Support the recommended improvements based on the requirements, to ensure the best solution is agreed.
Carry out software and system requirements analysis.
Document designed IT solutions that meet agreed requirements, ensuring that they are in line with relevant standards and are consistent with IT strategy.
Perform system configuration changes in business applications, SaaS solutions, and systems feeds/integrations that are compliant to our standards.
Administration of business systems.
Prepare, execute, and report on a signed off test plan and remediate testing issues.
Assist the project leads to ensure projects are delivered to schedule and within budget.

What you will need to be successful in the role

The ideal candidate will have/be:

A third level IT qualification.
Knowledge of end user tooling, preferably M365 including SharePoint.
PowerBI and SQL skills
Understanding of API integrations
Knowledge of languages such as JavaScript, databases and environments.
Multi skilled and capable of working in many different parts of the software development life cycle at the same time.
Ability to work within deadlines and to service level agreements.

Key Competencies

Planning and Organising

Drive for Results

Innovation and Change

Problem Solving & Decision Making

Team Working & Cross Functional Collaboration

About us
Canada Life Group is the top-level European holding company for the Great-West Lifeco Group’s European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man.

European Technology sits within Canada Life Group and encompasses the technology community across all European entities, Irish Life Group, Canada Life UK, Canada Life Europe, and Central Technology Services. European Technology supports the business strategy and collaboration of technology across all European divisions.

There are multiple IT units within European Technology, each of which has its own individual set of technology platforms. Central Technology Services (CTS) provides IT infrastructure and security operations services to Europe.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.

Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Irish Life

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