Are you passionate about printing technology and looking for a role where you can make a real impact? As a Field Service Engineer, you’ll be part of a dynamic, award-winning team that services, maintains, and optimizes Canon’s cutting-edge mono and colour production print devices for our customers in Munster and on occasion in Leinster region. If you thrive in a fast-paced environment, enjoy problem-solving, and want to be part of an innovative and collaborative team, this is the perfect opportunity for you to elevate your career.

Why Canon?

Growth & Development: At Canon, we invest in your professional growth. You’ll receive the training and support you need to excel in your role, alongside a team that shares your ambition to succeed.
Inclusive Culture: We believe in creating an inclusive, supportive workplace where every team member is valued. You’ll be part of a diverse team with endless opportunities to develop both personally and professionally.
Sustainability & Social Impact: Canon is committed to a sustainable future, guided by our Kyosei philosophy – working together for the common good. You’ll contribute to reducing our environmental impact and making a positive social contribution.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.

Maintain, Repair & Optimize Production Print Devices:
- Perform maintenance and repairs on Inkjet/Toner production printers, ensuring all devices run smoothly.
- Stay up to date on software updates and technical bulletins, keeping devices at peak performance.
- Calibrate and profile printers for colour accuracy, optimizing output quality.
Work on Major Installations and Projects:
- Contribute to large installations, collaborating with key stakeholders to ensure success.
- Ensure all work is executed to high standards, meeting customer expectations.
Proactive Customer Engagement:
- Demonstrate exceptional customer service, building strong relationships and offering proactive support.
- Provide training to customers on product usage, maintenance, and advanced applications.
Drive Continuous Improvement:
- Identify opportunities for performance improvement and resolve issues independently.
- Ensure all activities are accurately documented in line with Canon guidelines and policies.

What we ask

Experience: You have sector experience, servicing Toner, Inkjet, or Wide Format office or production printers, or other related experience.
Technical Skills: Proficiency in printer operation, maintenance, and troubleshooting. Experience with colour management software such as Adobe Colour, EFI Colour Profiler Suite, or PrismaSync Tools is a plus.
Problem Solving: Excellent communication and analytical skills, proficient in hardware and software troubleshooting, fault-finding, and device management

You will need

Outstanding communication skills, both verbal and written.
A keen eye for detail and a passion for delivering top-notch customer service.
A proactive, enthusiastic attitude with a strong problem-solving mindset.
Strong organizational and time management skills, and the ability to stay productive in a fast-paced environment.
A customer-focused mindset with the drive and determination to provide exceptional service.

Further Information

Closing Date - 17.02.25

Location - Field based, Munster Region

Salary: €48,026 plus in-role progression zones

Key Benefits

Company vehicle
Life Assurance & Private Medical Insurance
Pension Scheme (DC scheme up to 8% personal and 12% company contribution)
Generous Paid Leave: Up to 27 days holidays per year + Holiday Purchase options
Paid Maternity/Paternity Leave
Cycle to Work Scheme, Volunteer Days, and more!
Summer Hours, Family Day and Funded Social Events

No Agencies please

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.

Canon

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Field Service Engineer - Munster Region